Digital doesn't sleep and neither do we. Having digital signage networks located in over 50 countries makes it critical for our NOC to provide issue resolution and support new installs 24/7/365. That’s just what we do. Here’s how:
- 24/7/365 support team
- Multi-tier support model
- Proactive monitoring of customer solution
- Content hosting
- Installation planning and support
- Centralized scheduling support for customer content changes
- Manage hardware warranty for customers with vendors
- Solution creation and testing
In addition to providing network heath and monitoring, our Network Operations Center also provides an array of value-added services based on each customer’s unique needs. These may include content pushes, content scheduling, play log reporting and content verification.